Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 13, 2024

Great service, and even better app, one of the best reward programs out there!

Crystal & Stone
Australia
About 4 years using the app
Smile.io replied August 15, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

September 6, 2024

Great rewards app and 5 star support too.

Zap! Creatives
United Kingdom
Almost 6 years using the app
Smile.io replied September 7, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

August 21, 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
United Kingdom
Almost 5 years using the app
Smile.io replied August 23, 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨

August 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
United States
Over 6 years using the app
Smile.io replied August 26, 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

September 26, 2024

Lynn from customer support is very helpful and quick to react.

APTYCA
Italy
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

September 7, 2024

Application gratuite et très intuitive, facile à mettre en place.

VIP
Portugal
7 months using the app
Smile.io replied September 9, 2024

Thank you so much for 5 stars!

Shelby - Smile Team ✨

August 29, 2024

Easy to use and the customer service is very helpful and fast at answering my questions

Sukar
United States
About 2 years using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

September 3, 2024

Excellent support and fast response time

VMI Sports
United States
About 2 years using the app
Smile.io replied September 5, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

September 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Oh La La Cheri
United States
1 day using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! 💖

Shelby - Smile Team ✨

July 19, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

FRENCH GIRL
United States
Over 7 years using the app
Smile.io replied July 23, 2024

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖