Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,512)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Hannah answered my questions in a timely manner and followed up to ensure I received her email when I didn't reply promptly. Her diligence and attention to detail were much appreciated.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.
Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)
Yours in Loyalty,
The Smile Support Team
Really helpful customer serivce!
Thank you for the kind words! 💛
Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.
Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.
Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄
-The Smile.io Team
The app is relatively easy to navigate and the chat support was very helpful.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was anything else we could help with.
Yours in Loyalty,
✨ The Smile Support Team ✨
Awesome app and customer service is very quick and polite
Thank you for taking the time to leave us a 5-star review! 🤩
Don't hesitate to reach out if you have further questions.
Smile Team ✨
Great app, great support when you have issues!
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Super helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩
- Smile Team ✨