Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 5, 2023

Just getting started with it but it looks great and customer service is awesome. That's all I need. Try it out and if you need help, Jade is dope and patient.

Troublemakers
United States
About 1 year using the app
Smile.io replied January 5, 2023

Thank you so much for leaving a review! It was wonderful assisting you today :)- Jade <3

April 20, 2022

Great app. rewards and referrals setiings, emails everything working nicely. Great customer support.

NiceG Factory_Sale
India
About 1 year using the app
Smile.io replied April 20, 2022

Thank you so much for your lovely review, we are so happy to hear your kind words <3

March 20, 2019

Amazing app! Simple to use and extremely easy to set up. Easy way to boost traffic to your site and get referrals.

MYBAMBOOBRUSH
United Kingdom
About 1 year using the app
Smile.io replied March 26, 2019

Thank you for the five-star review and awesome feedback! :)

September 1, 2017

These guys are the best. I feel so taken care of. The rewards program works fantastically, and is very easy to setup, but their customer service go above and beyond to help you, Elli and Maggie especially.

Holysnails
United States
About 1 year using the app
Edited October 27, 2021

This app really works for me. jade quickly support me and solve my issues within seconds. i will recommend this app to everyone!!

Phoenix C.B.D
Hong Kong SAR
About 1 year using the app
Smile.io replied August 17, 2021

Thanks for your feedback! I'm glad Andrijana was able to offer all the help you needed! 👌

January 21, 2021

Very easy app to use, set up is quick and simple and christian on live agent was very responsive and knows what hes talking about

Sweet Packs
United Kingdom
About 1 year using the app
Smile.io replied January 21, 2021

Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent live chat support!

April 20, 2016

I am using it now and just started, it looks way awesome, I will do a follow up review on how I like it, if it works well.

Thekazweh Com
United States
About 1 year using the app
July 8, 2016

We've just gotten started with our Sweet Tooth loyalty rewards program, and so far everything has been great! Integration couldn't have been simpler, and both the dashboard interface and customer facing popup are straightforward and easy to understand.

Sweet Tooth understands Shopify and integrates at a deep level, which we really appreciate. Best of all, there are even more great features in the pipeline for this app. Ben and Shane have been super helpful getting us up and running and answering our questions and concerns, and we're excited to see how the app performs for us over time. We could not recommend Sweet Tooth more highly!

Usa Dawgs
United States
About 1 year using the app
April 5, 2022

Great App. Great support via live-chat. Analytics are not great but we only have the base version. Should still have cxv/xlsx export with base without fancy dashboards. Overall pretty happy with it.

Lesley Evers
United States
About 1 year using the app
Smile.io replied April 6, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

November 16, 2021

The app is great, customer service is also great!! Our customers are really enjoying earning and redeeming rewards, a great online and in store tool!

Three Sisters Boutique
United States
About 1 year using the app
Smile.io replied November 17, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯