Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,607)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

September 20, 2016

This app is well thought out and has a great support team. It was easy to install and set up. We're excited to offer our customers this opportunity and see where it leads our company.

Little Sapling Toys
United States
About 6 years using the app
Edited January 14, 2019

This app is perfect for getting verified customer reviews of products and creating returning customers through its rewards features. We have the free version and it's everything we were hoping for! The app is very easily customized which is important for a non-techie shop owner like me!

I am able to manually adjust rewards points, add/delete customer accounts, and can set any rewards earning/redeeming schedule I want with ease. Very nice!

Bar Soap Shop
United States
About 6 years using the app
October 16, 2023

a useful APP that can meet our needs, thank Lynn for helping us to solve the placement problem

Charmkit
China
2 months using the app
Smile.io replied October 18, 2023

Thank you for your kind words we will pass them on to Lynn, We think she is awesome too.

Cheers

The Smile team

October 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Big Moon Beeswax
United States
About 6 years using the app
July 27, 2023

Just launched Smile for our Shopify store. After reading the reviews, quite keen on exploring the app. We had a few questions before we got started on the plan & it was very patiently handled by Jade. He took the time to carefully evaluate & incorporate all of our questions.

DrugSmart Pharmacy
Canada
2 months using the app
Smile.io replied July 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 26, 2016

Awesome App, very easy to setup.

Solebandz
United States
About 6 years using the app
March 15, 2021

This app is simple and easy to use. It walks you through the whole process step by step setup. Its great for engaging with a customers, its definitely must have!!!!

Melanin Diaries Company
United States
2 months using the app
Smile.io replied March 16, 2021

Thanks so much for the glowing review! 🌟 So glad to hear how simple and easy it was to set-up and that you're getting great engagement from your customers 😁

June 30, 2020

Love this app so much! I am finally able to reward my customers and they love it too! Great customer service as well.

Blooms + Flora
Canada
2 months using the app
Smile.io replied June 30, 2020

Thank you so much for your review 😍 We're so glad to hear that your support team has been helpful. Can't wait to watch your business grow!

March 17, 2018

Outstanding customer service and great app. Maggie has been amazingly helpful!

Architects Fairies
United States
About 6 years using the app
June 7, 2016

Great way to boost customer engagement in the online store!

Jess Halls Serendipity
United States
About 6 years using the app