Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 10, 2023

Customer service 10/10. Which is needed for me bc I have no idea what I’m doing so I need all the support and they are always so easy yo reach.

by Dina Jones
United States
About 1 year using the app
Smile.io replied January 10, 2023

Thanks so much for your kind review! We'll always be here when you need us so feel free to reach out again if anything comes up ✨

August 24, 2016

Brilliant app. Easy to use and customize. Does what it says on the box!

Customised Perfection
United States
About 1 year using the app
April 16, 2020

This app is a great resource to engage our customers & help spread the word about our brand. Our customers love it because they earn $ back towards our store, and new customers love it because they get $ off their order!

Customer service is great & super helpful. Highly recommend

Bold Body Apparel
United States
About 1 year using the app
Smile.io replied April 16, 2020

Thank you so much for your review ✨ I'm so glad we're able to help with customer engagement!

Edited February 19, 2016

Lovely app, great for returning customers! Recommend!

Batina Teale
Australia
About 1 year using the app
July 13, 2022

I'm new to this app, and learning how to set it up. Lisa assisted me with what she could and even gave me an example to work with.

The Rebel Bird
United States
About 1 year using the app
Smile.io replied July 13, 2022

Thanks so much for taking the time to leave this lovely review! It was super fun talking with you this afternoon & I can't wait to hear about your set-up successes ✨🤩✨

💖 Lisa

June 16, 2022

Amazing customer service! Had some problems and doubts with my setup and the problem was taken care of extremely fast :)

Nolae
Germany
About 1 year using the app
Smile.io replied June 16, 2022

Thank you so much for taking time to leave us a review! 😃 Stoked I was able to get you sorted quickly and off to the races with your new rewards program! 🐎 Best of luck! 🍀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 18, 2019

Great app !! Love the way you can customize it to match your theme. Support is very friendly and helpful. Thank you Elli for you support.

UCutiePie
Canada
About 1 year using the app
Smile.io replied June 18, 2019

Thank you for the five-star review! :)

March 22, 2016

just installed last week. Seems to be a good system to do both rewards and referral. Nice to have a mix of both in 1 ecosystem.

Milk Eggs
United States
About 1 year using the app
June 10, 2021

Very good app to reward Customers with points and engage the customers, Highly recommended to all to try it once

Brewedleaf
India
About 1 year using the app
Smile.io replied June 11, 2021

Thank you so much for taking the time to leave us a review - and for the recommendation! That makes us so happy 🥰

August 12, 2018

Just started using it. So far so cool...

Jewelrygrove
United States
About 1 year using the app