Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 26, 2021

Colour By Nature - I have been using this app for many months now, and found it to be doing what they promote! Great App!

Colour by Nature
Australia
About 1 year using the app
Smile.io replied July 26, 2021

Thank you so much for your lovely review! ✨

December 16, 2015

Great way to keep your customers intrested and ensure theyre looked after for buying your products.

The Candle Co
New Zealand
About 1 year using the app
December 8, 2022

Great app with an amazing customer service team! Really appreciate all their help!! The app is great to build connections with your customers. The team is there to walk you through each step and help with any issues down the line. Super helpful!

Moose in the Barn
United States
About 1 year using the app
Smile.io replied December 9, 2022

Hello! 👋 Thank you so much for the great review! 💛 We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! 👌

October 25, 2017

My customers are LOVING the points Rewards on my website!

Mod Expressions Boutique
United States
About 1 year using the app
October 19, 2022

We spoke with Nicole and she was extremely kind and helpful with helping us to change a few things in the settings. Bee’s Canna Farm definitely recommends her!!

Bee's Canna Farm
United States
About 1 year using the app
Smile.io replied October 20, 2022

Hi again! It was great chatting with you. Thank you so much for leaving a review, we really appreciate it. If you ever need anything else, don't hesitate to reach out. We are happy to help :)

Nicole

November 17, 2023

Wonderful service - thank you!

The Boho Depot
United States
About 1 year using the app
Smile.io replied November 21, 2023

We appreciate you taking the time to let us know your service was wonderful! It was our pleasure to assist 🙂

Here if you need any more assistance in the future!

Yours in Loyalty,

✨ The Smile Support Team ✨

October 5, 2016

Awesome app!! Just what we needed!!

Aksesoryas
United States
About 1 year using the app
June 1, 2023

App is really amazing and support team is the best. easy implementation, increase in conversions. Kudos!!
Special thanks to maria in support team!!

Pulpvéda
India
About 1 year using the app
Smile.io replied June 1, 2023

We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨

- the Smile Team 💛

December 1, 2022

Amazing app to use for rewards program for customers. customer service was very prompt and thorough with questions I had!

D'elegance & Co
United States
About 1 year using the app
Smile.io replied December 1, 2022

Thank you so much for your kind review! It was lovely chatting with you today 😊

Lisa - Smile Team ✨

April 20, 2022

Lynn was my POC & was amazing in coming up with a solution to my needs. Such great service is a dime a dozen and I'm looking forward to implementing Smile in our business

Áo Broth
Singapore
About 1 year using the app
Smile.io replied April 20, 2022

Thank you for the lovely review! 💗 We appreciate your business and truly want to see your business grow with us. It was a pleasure chatting with you today! - Lynn 😊