Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 25, 2016

quick and easy to set up, great app!

Adult Colouring
United Kingdom
About 1 year using the app
Edited November 13, 2023

Tried many different loyalty program apps, smile is the most user friendly one, easy to set up. Also, Joana and Hannah were both super helpful, quick respond and solve my issues :)

SALIGIA
United States
About 1 year using the app
Smile.io replied August 4, 2023

Thank you so much for your review! We are so glad you found it easy to set up, it was really lovely chatting with you :) - Hannah & The Smile Team

July 26, 2016

Just installed this and so the five star is based on what it says it can do!

Ethels Haberdashery
United Kingdom
About 1 year using the app
January 13, 2022

Really attentive and helpful customer service agents! They not only respond quickly, but they make sure that you understand what is going on and how to fix any issue you might be having!

Mountains & Mermaids
United States
About 1 year using the app
Smile.io replied January 15, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

March 29, 2023

The customer service team provided an immediate and accurate resolution to my concern and inquiries. Thank you!

Pete's Real Food
United States
About 1 year using the app
Smile.io replied March 29, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) - The Smile Team <3

September 25, 2017

Great app! Friendly team. Seem to be getting great results so far without even trying or pushing for results.

Deminutra
United States
About 1 year using the app
June 20, 2023

I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one

ELEVEN//Three
United States
About 1 year using the app
Smile.io replied June 20, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today and I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team

September 15, 2021

Great app for loyalty program. Very easy to use and setup. Amazing support from the app development team.

belif India
India
About 1 year using the app
Smile.io replied September 16, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

April 14, 2016

I just installed the app, this is really "Sweet". Let's sell! Thank you for the great app.

Golden Grass Accessories
United States
About 1 year using the app
June 6, 2016

So easy to set up! Seamless! Love it.

Shop Thomas And Rose
United States
About 1 year using the app