Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,609)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

March 22, 2022

Just started using this app, so far it is perfect, especially with the FREE option! Contacting customer service with questions was a breeze, Jade was incredibly helpful and quick!

Trendy Melange
United States
Over 1 year using the app
Smile.io replied March 22, 2022

Thank you so much for your lovely review! We agree - Jade is the best! :)

July 3, 2016

Wow, I expected a complex setup process but this was so quick and simple. Literally less than minutes and you have a professional looking rewards program all set up. I love that it gives multiple options for rewards and also grows with your company. I can't wait to see how it helps our store grow!

Daisy Tribe
United States
Over 1 year using the app
February 19, 2016

Sweet tooth is really a great app.

Elle Riche
United States
Over 1 year using the app
November 12, 2018

Maggie helped me with my issue in lightning speed time. Great customer service, great app, and great people!! Just about to have it launched on our main site and we couldn't be more excited!

Microbe Formulas™
United States
Over 1 year using the app
March 21, 2017

So far so good. Easy setup. Just what i was looking for

Trigger Finger
Canada
Over 1 year using the app
August 24, 2021

Smile has great customer service! I really appreciate their responsiveness as we work to grow our rewards program.

Sprinkled With Pink
United States
Over 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️

June 6, 2016

Love it. Great app and easy to install!

Bel Viaggio Designs
United States
Over 1 year using the app
October 23, 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

All Y'all Skincare
United States
Over 1 year using the app
Smile.io replied October 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Edited August 28, 2024

Smile works great and the support is top notch. I had some questions this morning and was on a google meet call within minutes and they went above and beyond to help resolve my questions. Highly Recommended.

Update: Support continues to be amazing and this app has generated a ton or repeat buyers.

Golden Fly Shop
United States
Over 1 year using the app
Smile.io replied August 8, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 We look forward to continuing to impress 🤩

Lisa - Smile Team ✨

January 18, 2023

APP很好使用,客服人員也很有耐心幫忙解答,整體使用起來體驗不錯,該有的功能也都有,滿足基本的會員後台設置功能,很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PINKSELFIE
Taiwan
Over 1 year using the app
Smile.io replied January 18, 2023

Thank you so much for your kind review. we are delighted you think the app is easy to use. Please reach out if you need anything, we are always happy to help!