Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,373)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.
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Great app that takes into account newbies
Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.
Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are!
Genuinely looking forward to hearing more. See you over in the email/chat threads!
Yours in Loyalty,
Brandon
seems pretty good so far and encourages customers to place orders
It was tough at first, but I was able to get some help to understand the program. Maggie helped me with all my questions.
Thanks for the honest review, and we're so happy Maggie was able to get you sorted with all your questions!
Will give a five star if there is a time bound option for earning rewards. Say I can set the time frame to earn rewards for a duration of a year and reset it after a year for example. Other wise it's easy and great to use.
My only complaint about this app is that installing it significantly slowed down the load speed of my site - Google's page speed testing tool ranks my site as slow, and the majority of that time they attribute to loading Smile. Maybe if it was set up to load asynchronously it would help? If the load time issues could be resolved this app would be near-perfect.
Hey there! Thank you so much for leaving us a review! We've sent you over an email with more information on load speed! :)
Still checking it out, but so far it looks great!
could be a better display on mobil, but like the viral aspect of it.
I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!
Love Sweet Tooth reward apps. The only reason I give 4 stars versus 5 is due to not being able to give the basic function of having the option to change positioning of the app on my homepage.