Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 2, 2016

Love Sweet Tooth reward apps. The only reason I give 4 stars versus 5 is due to not being able to give the basic function of having the option to change positioning of the app on my homepage.

Tropical Holistic
United States
7 months using the app
August 20, 2016

Just added this to my store, so far so good. My only concern is the lack of a link to the rewards program that I can use to promote it via email etc.

Instylegolfing Com Au
Australia
7 months using the app
June 23, 2017

Great app, minus 1 star because clients can't see their points balance history.

Chew Chew Treats
Canada
7 months using the app
September 13, 2016

Very easy app to setup! Looking forward to maximizing my customer base and sending out some rewards!

Tee 11
United States
7 months using the app
May 27, 2016

Love it. So easy to reward my customers

Yoursuppliesstore Com
United Arab Emirates
7 months using the app
June 25, 2017

Easy to use, but the free plan seems to have an issue with renaming the points to anything else. Wish that feature worked.

Prickled Pear Studio
United States
7 months using the app
May 31, 2022

The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi

Discovery Headbands
Canada
7 months using the app
Smile.io replied May 31, 2022

Thank you so much for your your feedback, I was so glad I could help you get everything sorted! 💪 Thanks for your compliments and suggestions, we appreciate you! We look forward to helping your business grow! 🌱

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited June 16, 2019

I'm new to the app but, after having problems with previous reward apps, I was happy to come across something that is easy to use! I love that you can manually add points to customer accounts. So far so good!

Demize Collectibles LTD
United Kingdom
7 months using the app
Smile.io replied June 17, 2019

Thanks for the great review, and for the feedback! :)

January 20, 2019

I like this app, I wish there was another plan level between the free plan and the $50 plan. Maybe $14.99 per month for those who are just starting out.

Emerald Vinyl
United States
7 months using the app
February 23, 2023

It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Everything Dirt
United States
7 months using the app
Smile.io replied February 24, 2023

We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! 🚀