Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,722)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards features, noting significant improvements in customer engagement and retention. They appreciate the user-friendly interface, easy setup, and extensive customization options that align with their brand. The support team is also praised for their quick and effective responses. Merchants report increased average order values and enhanced customer loyalty, making the app a valuable addition to their Shopify stores.
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Easy to use, with helpful customer service
Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)
Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!
We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))
Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Hannah in the support team has been a great help as we set up our scheme, thank you!
We are so glad you had a great experience with Hannah, we look forward to watching your loyalty program thrive!
Staff are super friendly and accommodating!
We appreciate this review so much as we pride ourselves on having friendly and accommodating staff so glad you think so too!
Great product. Thank you team!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.
We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you ...
Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).
Update: The customer service is very good.
Update #2: Joana is pretty incredible - give her a promotion!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.
We smiled reading this review! Thank you so much :)))
Easy to use and great CS
Thank you so much for taking the time to leave this rating! We really appreciate it 💖