Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

September 6, 2024

Great rewards app and 5 star support too.

Zap! Creatives
United Kingdom
Almost 6 years using the app
Smile.io replied September 7, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

August 13, 2024

Great service, and even better app, one of the best reward programs out there!

Crystal & Stone
Australia
About 4 years using the app
Smile.io replied August 15, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

September 26, 2024

Lynn from customer support is very helpful and quick to react.

APTYCA
Italy
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

December 26, 2024

Support has been great so far!

FRANKLIN & WHITMAN
United States
About 12 hours using the app
Smile.io replied January 4, 2025

Thank you for your review. We are happy that your questions were answered quickly!

November 25, 2024

The employees are very prompt and polite!

Gramina Konoplja
Serbia
Over 1 year using the app
Smile.io replied November 26, 2024

Thank you for your kind review :)

October 30, 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Canada
2 days using the app
Smile.io replied November 1, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

August 21, 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
United Kingdom
Almost 5 years using the app
Smile.io replied August 23, 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨

September 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Oh La La Cheri
United States
1 day using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! 💖

Shelby - Smile Team ✨

August 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
United States
Over 6 years using the app
Smile.io replied August 26, 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

September 3, 2024

Excellent support and fast response time

VMI Sports
United States
About 2 years using the app
Smile.io replied September 5, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨