Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,628)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Very helpful advise from Shelby! easy to navigate and clear information.
Thank you for the 5-star review! I'm happy that I could help. 🙂
Shelby - Smile Team ✨
App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!
Also, the app does not retroactively add points for previous orders a person made before you installed the app.
Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.
I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩
- Smile Team ✨
Good experience！ Ezra is so professional to solve my problem！
Thanks for taking the time to leave us a review! 💛
Very good plug-in, the service attitude is also pretty good, worth trying
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
The Smile Team✨
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
The employees are very prompt and polite!
Thank you for your kind review :)
Lynn has a superb work today. Thanks so much to her and Smile's team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
prompt response and exact info I was after
thank you
Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!
Karen - Smile Team✨
The customer service is top notch.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨