Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,609)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

January 26, 2017

The sweet tooth loyalty rewards is a great app. Easy to set up.

Inpcreative
United States
Over 1 year using the app
January 12, 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
United States
Over 1 year using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

June 4, 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
United States
8 months using the app
Smile.io replied June 7, 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 14, 2023

Works just as advertised. It is easy to use, customize and navigate. Customers do not seem to have any issues with it either.

RetroReplay
Canada
Over 1 year using the app
Smile.io replied January 14, 2023

Thank you so much for your kind review. We really appreciate it! 💖

May 13, 2016

Just started using, seems great so far!

Revibe Interiors
United States
Over 1 year using the app
April 29, 2016

So far, fantastic. Already had a positive experience with support as well. Elli Wehner was very helpful. Thanks!

California Republic Clothes
United States
Over 1 year using the app
May 15, 2018

Easy to use and simple! So excited to implement!

Pure Life Jewelry
United States
Over 1 year using the app
June 9, 2016

It's looks like a great strategic move and is easy to set up

Wickd Confections Candle Company
United States
Over 1 year using the app
August 23, 2016

This app was easy to install and super user friendly! Looking forward to using this to give gratitude to my online clients.

Wandering Thistle Studio
United States
Over 1 year using the app
February 12, 2021

Smile is a Great App - really love the way it is set up, very easy to use. We have only been using it a short time, but so far so good!

Sour Me Sweet Confectionery
Canada
Over 1 year using the app
Smile.io replied February 13, 2021

Thank you so much for the 5-star review 🌟 Best of luck in launching your rewards program!