Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 4, 2023

Buena atención por medio del chatbot, te apoyan paso a paso para configurar tu tiendita, se los recomiendo

Contigo en Casa
Mexico
About 1 year using the app
Smile.io replied January 5, 2023

Muchas gracias por sus agradables palabras, y por su tiempo para escribir esta reseña! Estamos muy contentos de que estén satisfechos con nuestro soporte de live chat 😊

Edited February 20, 2019

Great programme and very easy to set up and use, a few minor frustrations for the free package but if it works I will upgrade for the additional features. Fingers crossed its as good as it looks.

KenraProUK
United Kingdom
About 1 year using the app
Smile.io replied March 26, 2019

Thank you for the five-star review! We'll be in touch to see how we can fix any minor frustrations you might be having. :)

Edited September 14, 2016

Love this app! It's nice to be able to reward my customers for helping my business grow! My customers love it too :) Highly Recommended!

The Vaping Guru
United States
About 1 year using the app
April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

Little Stocking Company
United States
About 1 year using the app
Smile.io replied April 13, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨

- Lisa & the Smile Team💛

September 15, 2016

So easy to install and it looks awesome!

Gusto Graphics
United States
About 1 year using the app
October 13, 2021

Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.

K-Swiss US
United States
About 1 year using the app
Smile.io replied October 15, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏

August 3, 2018

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.

Moonglow Jewelry
United States
About 1 year using the app
May 25, 2017

We are on the free plan at the moment. Our only problem is that it takes time for the pop up to arrive when the page is loaded, but that might be our fault. We also with there would be more ways to earn points...
But the app is free, and so far it is great.
Definitely try it out!

Lavastonebracelets
United Kingdom
About 1 year using the app
March 12, 2021

I love how easy it was to put into play! This was really a no-brainer, they basically did all the work for me with just a couple clicks!

Ever Luxy Boutique
United States
About 1 year using the app
Smile.io replied March 13, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team 😁

October 2, 2023

awesome service!

Kaptein Coffee
United States
About 1 year using the app
Smile.io replied October 4, 2023

Thank you so much for leaving a 5 star review, We are always here if you need us💖