Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 31, 2017

Awesome app designed very well!

Into Absence Clothing
United Kingdom
About 1 year using the app
November 19, 2015

Great app! Easy intallation and smooth function! Customers also like it, and they become very active leaving reviews. Seems like this app helps us to increase sales.

Zen Tea Life
Canada
About 1 year using the app
January 6, 2018

I’ve been wanting to implement a rewards type program for some time and this app is it! Our customers love this program.

Pure And Coco
United States
About 1 year using the app
July 22, 2016

Very easy to use, have tried using other loyalty programs but none compares to the Sweet Tooth app, you will not be disappointed!

Her Hierarchy
United States
About 1 year using the app
July 13, 2016

So far so good! Love the design and simplicity of this app.

Shop Hanami Co
United States
About 1 year using the app
October 9, 2019

Doug, was amazing. I got some great support and was very patient with me while we tried to solve everything out. I would definitely recommend using Smile

Theodent Toothpaste
United States
About 1 year using the app
Smile.io replied October 9, 2019

Thank you for the five star rating! We're happy our Support team was able to help get everything sorted. We really appreciate the recommendation. 🙂

January 18, 2017

Looks and works great for us
https://twentynineonline.com

Twentynineonline
United Kingdom
About 1 year using the app
Edited February 24, 2021

Super user-friendly and easy to set up. I do wish there were more customizable options for rewarding points.

Studio 36
Canada
About 1 year using the app
Smile.io replied February 25, 2021

Thank you sharing your kind and honest feedback :) , please feel free to reach out to us with your rewarding goals. We'll be happy to see what options we can offer, or explore workarounds! 🙌

February 6, 2017

It's only early days for us with this platform, but so far, so good! The onboarding process was fantastic and the support and sales staff are very prompt in assisting any of the setup and issues you may have. Just a heads up, but make sure you read the placeholder text for the Explainer page carefully, and make it your own - there's a few grammatical errors and company references in the dummy text Sweet Tooth provides ;)

Look forward to how this expands our customer retention.

Mypakage
Canada
About 1 year using the app
March 4, 2021

Smile is by far the best app we have installed to date and the best part... we're still on the free plan! I know that might not be the best marketing (I'm unsure) but honestly, one of the biggest turn offs of literally any Shopify app is that you end up paying heaps for really not that much. Smile just runs by itself, massively encourages returning customers and helps us out heaps with issuing store credit whenever there might be delays etc. We've never once had an issue or need to reach out to their support but I can only assume, given how professional the app and it's dashboard are, the support will be top notch as well. Highly recommend to any store really, we're predominantly clothing so maybe it favours our demo better but just an outstanding app, not trying to squeeze us for money and making hundreds of our customers happier every month!

The Fresh Stuff
Denmark
About 1 year using the app
Smile.io replied March 5, 2021

Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀