Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 19, 2021

Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes

Vision Saddlery
Canada
About 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!

March 22, 2022

Pretty Good! We just started using the Growth account. The Customer service was very helpful and responded super quick.

WaistTrainer
United States
About 1 year using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to leave us a review 💖
Please don't hesitate to reach out if we can help with anything at all!

March 26, 2021

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Baby Bow Club
Australia
About 1 year using the app
Smile.io replied March 27, 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

September 23, 2016

I just started using Sweet tooth and it's been pretty easy to set up. The customer support is amazing and quick.

Posh Boutique Novi
United States
About 1 year using the app
March 5, 2017

Sweet tooth app is great if you can figure out how to set it all up.

Jourdans Jewels
United States
About 1 year using the app
May 6, 2017

We're loving the ease and clean look of Sweet Tooth and our customers are raving about it also. So much easier to manage and control than our previous reward point system.

Lollypopkids
Canada
About 1 year using the app
October 8, 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

GYMREAPERS
United States
About 1 year using the app
Smile.io replied October 9, 2020

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

November 14, 2023

Customer service, especially Nicole, is a huge help and very responsive. Thank you!

GE Designs
United States
About 1 year using the app
Smile.io replied November 16, 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

December 17, 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Southern Athletica
United States
About 1 year using the app
Smile.io replied December 17, 2021

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛

March 6, 2017

Easy to use, a great way to build customer loyalty with tons of options!

True North Strong Free
New Zealand
About 1 year using the app