Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 14, 2022

Great and timely customer service that gives you detailed help on what you are doing well and what can be improved.

The Bella Cottage Inc.
United States
About 1 year using the app
Smile.io replied January 15, 2022

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

July 23, 2022

I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.

Keelin Design
Belgium
About 1 year using the app
Smile.io replied July 23, 2022

Thanks so much for your lovely review! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers 💪✨

October 17, 2016

This app is so easy to set up and use, it is just what I have been looking for as a feature for my online boutique. Very thorough and easy to navigate instructions for every step of the set up process. I would highly recommend this to any business owner who is looking to add great customer incentive/rewards programs to their site!!

Topsy Turvy Boutique
United States
About 1 year using the app
August 21, 2021

I use Smile Rewards & Loyalty on my website and mobile app. Works great and the customer service is excellent.

Plaza Online
Maldives
About 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for your 5-star review, and for sharing your feedback!
We're so happy to hear that we are able to provide guidance in helping you get the app working as expected!

May 16, 2016

Great idea, a must for all store owners!

Ukpearlshop
United Kingdom
About 1 year using the app
June 9, 2023

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

eteeca
Canada
About 1 year using the app
Smile.io replied June 9, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

October 25, 2016

I use Shopify for the first 48h in my life and came across Sweet Tooth. It´s great. Super simple to install, I´m happy :-D

Baby Becker
Malaysia
About 1 year using the app
March 23, 2023

Great service from Hannah & Nicole. I'm not 100% thrilled with the platform but the customer service is top notch :)

The Smell of Fear
United States
About 1 year using the app
Smile.io replied March 24, 2023

Thanks so much for taking the time to leave this review - We are glad that you Hannah and Nicole were able to help today and your feedback ! 😊

Smile Team ✨

November 7, 2016

very easy setup. looks very good so far. will see over the next days and weeks how efficient Sweet Tooth is.

Ninebot Vietnam
United States
About 1 year using the app
August 29, 2017

Awesome app, my customers love it and have been earning lots of points! I just needed support and Maggie was excellent! Would recommend.

Revolutionfoods
United Kingdom
About 1 year using the app