Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

Edited November 19, 2024

Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great.
And Smile's customer services have been amazing - thanks
The Smile Team have been BRILLIANT and so helpful, every step of the way.
Highly recommended

DAWL Diet Co.
United Kingdom
About 2 months using the app
Smile.io replied October 12, 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

November 7, 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
United States
15 days using the app
Smile.io replied November 9, 2024

Thank you for your review! We appreciate you taking the time to leave it.

December 12, 2024

Lynn was incredibly helpful and very friendly. So much appreciated!

Seilich
United Kingdom
8 days using the app
Smile.io replied December 14, 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
4 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited November 28, 2024

It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it

Helena
Israel
1 day using the app
January 17, 2025

Good customer service

Mythos Men
Bulgaria
4 days using the app
Smile.io replied January 18, 2025

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

October 9, 2024

Smile has been an amazing experience and tool for my business providing a rewards program.

Terri Van Horn Collection
United States
Over 1 year using the app
Smile.io replied October 12, 2024

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛

October 10, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Dolby Drums
United States
3 months using the app
Smile.io replied October 12, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

October 26, 2024

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

JALIZA
United States
4 days using the app
Smile.io replied October 28, 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨