Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,610)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

March 26, 2021

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Baby Bow Club
Australia
About 1 year using the app
Smile.io replied March 27, 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

Edited February 27, 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

March 5, 2017

Sweet tooth app is great if you can figure out how to set it all up.

Jourdans Jewels
United States
About 1 year using the app
May 6, 2017

We're loving the ease and clean look of Sweet Tooth and our customers are raving about it also. So much easier to manage and control than our previous reward point system.

Lollypopkids
Canada
About 1 year using the app
February 21, 2024

Great App and Support!!

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

December 17, 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Southern Athletica
United States
About 1 year using the app
Smile.io replied December 17, 2021

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛

March 6, 2017

Easy to use, a great way to build customer loyalty with tons of options!

True North Strong Free
New Zealand
About 1 year using the app
April 7, 2017

Nice app! i like the pricing plan also !

Take Easy Eu
Spain
About 1 year using the app
Edited September 7, 2021

Christian has been so helpful. I’ve talked to him twice since I downloaded this app. I asked tons of questions and he was so patient and friendly, it was shocking. Not something I’m used to and that’s a great thing! I would greatly recommend this for any store.

Deep Nerdd
United States
About 1 year using the app
Smile.io replied May 26, 2021

Thanks so much for the lovely review 🌟 I am glad that you find the team patient and friendly. Stay assured that we will continue to serve you to the best of our ability.

February 26, 2018

Easy to use and quick Results...............................................

Soul Provider Company
United States
About 1 year using the app