Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,532)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 2, 2017

this is the best custom review points

M A R C Buy
Canada
About 1 year using the app
November 1, 2023

Messaged for support at 6:30PM EST and within a few minutes Lisa answered my message and thoroughly explained the answer to my question! A+ for Lisa!

Hit Collectibles
United States
About 1 year using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

February 7, 2022

I've used smile.io for a few years and recommend it for anyone looking t scale their brand loyalty program with their consumers. Easy to use, functional and the ROI is worth every penny.

WildlifeSites
United States
About 1 year using the app
Smile.io replied February 7, 2022

Thanks so much for sharing your Smile experience with the world! We love hearing from merchants who have been with us for as long as you have 🥰

Cheers to the future 🥂

Smile Support Team

June 12, 2021

This reward app is really easy to set up and use. My customers are already redeeming rewards and I've only had my website for just over a year.

Childish Things Consignment Boutique
United States
About 1 year using the app
Smile.io replied June 12, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

June 9, 2016

Just installed the app, looks wonderful, have been looking for something like this for a long time.

Droidtv Eu
Ireland
About 1 year using the app
Edited July 21, 2016

What a great app and so easy to install! And free! You cant get any better than that! :) :) :)

Sunny Bunny Gardens
United States
About 1 year using the app
June 29, 2022

I'm currently setting up a referral programme using this app and it seems straightforward. I had a few questions which were quickly and helpfully answered on chat. So far, very happy.

Parrot Street Book Club
United Kingdom
About 1 year using the app
Smile.io replied June 29, 2022

Super happy to hear that! Thanks for taking the time to leave your review, we hope to continue to make you Smile :) -Jade <3

October 24, 2016

This program has been great and has driven sales to my little start-up on-line soap company! Thanks

Slidell Soap Company
United States
About 1 year using the app
February 15, 2021

Great APP!! I used the referral function of this app and it drives many customers to our website. Love it. And it's all FREE.

Phenyx Pro
United States
About 1 year using the app
Smile.io replied February 16, 2021

Thank you for the 5-star review ✨ Super glad to hear the free plan is giving you what you need for a successful rewards program!

June 21, 2023

Great support, efficient and very kind! They helped me with my issue right away and they were very kind on walking me through the steps.

Botko
United States
About 1 year using the app
Smile.io replied June 21, 2023

We're so glad you enjoyed chatting with Support! It's awesome to hear about your experience so far, thanks for sharing! - Angie and The Smile Team