Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,532)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 18, 2020

This app works so well for our business and the support is second to none. Tess is a pleasure to deal with and our customers love the reward program. Thank you for an amazing service!

A Friend Indeed Australia
Australia
About 1 year using the app
Smile.io replied July 29, 2020

Thank you so much for your lovely review 💖
We're so pleased to hear that Tess was able to help!

May 24, 2016

Just started using it so I'm excited to see what happens with this program!

Chic Baby Boulevard
Canada
About 1 year using the app
Edited August 6, 2018

Easy to use, versatile and powerful. Highly recommended. Big thanks to Brett for making our roll-out easy and effective.

Colonna
United Kingdom
About 1 year using the app
April 25, 2018

Easy installation. The app is working perfectly with my website.

Ccshopping Online
United States
About 1 year using the app
April 20, 2023

Many cool features to utilize! I look forward to using the upgraded features as I grow my customer base, but for now I am using the free plan which already offers a lot to get started with building existing customers' loyalty! Customer service is also very kind and helpful. Shout out to Hannah :)

Bloom With Luv
United States
About 1 year using the app
Smile.io replied April 21, 2023

We are delighted to know you've had a great start with your Smile program, and as well look forward to lots more growth for both your business and your customers' loyalty! 💛Hannah and the Team appreciate your kind words 😊

August 22, 2016

Easy to install and setup. Customers love it! Thanks!

The Spirit Wild
United States
About 1 year using the app
November 17, 2022

It's really easy to set up and basically the free version is good enough to kickstart for a small store. The support is super, I had an issue with points history and Jade was able to provide the exact solution needed. Thank you for being there!

Furry Planet
Singapore
About 1 year using the app
Smile.io replied November 17, 2022

Thank you so much for taking the time to leave a review ⭐️ It was a pleasure helping you today! <3 -Jade

January 15, 2017

Very happy has done every thing I needed and support has been great.

Notes From A Home Educator
Australia
About 1 year using the app
January 31, 2017

Awesome app, loving it so far! Support team is really really awesome and super friendly! Some days ago I was far from a computer and I needed help to upload some discount coupons into the system. I asked for help using my mobile phone and Abby was super helpful and friendly and did it for me! Thank you so much, very happy with the service :)

Contemporary You
United States
About 1 year using the app
March 27, 2017

Good stuff! Love it.. still trying to get used to it.. so far so good, everything is in order and very user friendly. Good job Sweet Tooth!

Mypets Test
Malaysia
About 1 year using the app