Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,532)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 25, 2018

Maggie is really helpful and fast response to all questions I have. This tool is free and easy to use! A must try for your eCommerce store. Recommended.

Transcend Card
Canada
About 1 year using the app
Edited April 20, 2015

Been waiting for a simple to use, pain free rewards app for my customers. This one seems great and they developers were good to work with. Very happy so far!

**UPDATE**

6 stars - I botched up a copy paste of some code and broke the app - and probably some other things on my store. Sent out an email blast letting everyone know about our cool new rewards program. And the emails started coming in that they couldn't see it. Smooooth.

I emailed Mike, let him know what was going on and a few minutes later he spotted the problem. I fixed it and everything was great again. Top notch support and truly appreciated!

Q5 SPORTS NUTRITION
United States
About 1 year using the app
December 20, 2021

So far so good. The potential to reward customer loyalty is exciting to try. Looks like a great app.

Carbon Scientific
United Kingdom
About 1 year using the app
Smile.io replied December 21, 2021

That's great to hear🎉, we are delighted you are excited to try this. Loyalty is one of the fastest-growing e-commerce trends at the moment and we are thrilled you decided to choose Smile. 😍

October 14, 2016

Love this add on! It has helped me grow our social media page in major ways!

Olivia Sophia Stationary
United States
About 1 year using the app
August 1, 2021

Larry was very supportive of our situation and helped immensely! Great work. Great app. Thanks again for all your help

revival
Australia
About 1 year using the app
Smile.io replied August 3, 2021

Thank you so much for your review! We're so happy to hear about your experience with Larry - he's the best! ✨

January 12, 2017

Terrific customer service! Abby custom-coded an HTML email template with my company's branding that looks fantastic [http://recordit.co/sW9b7DrPmT] and was friendly and responsive throughout the process. Would recommend.

Megalopolis Toys
United States
About 1 year using the app
February 15, 2022

I actually had a question about the app and I got directed to a bot, but within 1-minute it actually put me to an actual person, Larry. He was extremely helpful not only answering my questions, but addressing them and resolving them!

Disc Golf Shopping
United States
About 1 year using the app
Smile.io replied February 16, 2022

Thank you for your review,😍 I'm so happy Larry was able to help you. Just between you and me, we think he is really awesome too! 🙌 Best of luck with your program!

August 31, 2016

Sweet Tooth seems to be a great program with great reviews that I know will help bring in revenue to my ecommerce store!

The Black Herald
United States
About 1 year using the app
Edited January 6, 2020

I used this app to reach more customers and make a greater connection. Thank you! I appreciate the accuracy in the follow up and the recording of activity.

December Dream Natural Products
United States
About 1 year using the app
Smile.io replied January 7, 2020

Thank you so much for your 5-star review! Don't hesitate to reach out if we can help with anything else! ✨

July 7, 2022

Super quick and helpful support team to resolve any issues I had (shoutout to Jade, Tess, Lisa, Joshua!)

Humanery Test
United Kingdom
About 1 year using the app
Smile.io replied July 7, 2022

Such a pleasure chatting today, gif game strong! Stoked to hear you received the same stellar service no matter who you spoke with, that is our goal here at Smile! 💪 We look forward to being here when you need us, good luck with everything! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️