Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,610)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

October 18, 2016

So far so good, it was super easy to set up and we will see how it performs.

Flax And Spool
United States
About 1 year using the app
September 10, 2017

great way to increase sales and spread the word of your store!

Evierose Co
United Kingdom
About 1 year using the app
April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Weathered Wood Home
United States
About 1 year using the app
Smile.io replied April 13, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛

July 1, 2021

Smile is very user friendly but I most appreciate the incredible customer service. Christian took over an hour to walk me through redoing my point structure using my business AOV and educated me on strategy to help me make the most of my rewards and earn back customers' repeat business. Excited to see how much retention improves with this new strategy! Also love saying to customers "i just gave you X amount of extra points" to make up for any errors - they love the points bonus!

Barn Chic Boutique
United States
About 1 year using the app
Smile.io replied July 3, 2021

We're so glad to hear that Christian was so helpful! Stay assured that we'll stay committed to providing you with quality support or services. 💖

March 31, 2016

This is a great simple app to the store.

Will be great for returning customers.

Thanks Sweet Tooth

4d Training Group
United Kingdom
About 1 year using the app
March 8, 2016

Fantastic app and very easy to use with a simple, clean admin. I'm excited to upgrade when the demand gets there. This is the choice app for loyalty programs.

The Apothecary Fairy
United States
About 1 year using the app
July 27, 2016

Its a great app and has helped us retain loyal customers. Bella-Mia Naturals loves it!

Bella Mia Naturals
United States
About 1 year using the app
August 2, 2017

this is the best custom review points

M A R C Buy
Canada
About 1 year using the app
February 7, 2022

I've used smile.io for a few years and recommend it for anyone looking t scale their brand loyalty program with their consumers. Easy to use, functional and the ROI is worth every penny.

WildlifeSites
United States
About 1 year using the app
Smile.io replied February 7, 2022

Thanks so much for sharing your Smile experience with the world! We love hearing from merchants who have been with us for as long as you have 🥰

Cheers to the future 🥂

Smile Support Team

June 12, 2021

This reward app is really easy to set up and use. My customers are already redeeming rewards and I've only had my website for just over a year.

Childish Things Consignment Boutique
United States
About 1 year using the app
Smile.io replied June 12, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀