Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,611)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

June 9, 2016

Just installed the app, looks wonderful, have been looking for something like this for a long time.

Droidtv Eu
Ireland
About 1 year using the app
Edited July 21, 2016

What a great app and so easy to install! And free! You cant get any better than that! :) :) :)

Sunny Bunny Gardens
United States
About 1 year using the app
June 29, 2022

I'm currently setting up a referral programme using this app and it seems straightforward. I had a few questions which were quickly and helpfully answered on chat. So far, very happy.

Parrot Street Book Club
United Kingdom
About 1 year using the app
Smile.io replied June 29, 2022

Super happy to hear that! Thanks for taking the time to leave your review, we hope to continue to make you Smile :) -Jade <3

October 24, 2016

This program has been great and has driven sales to my little start-up on-line soap company! Thanks

Slidell Soap Company
United States
About 1 year using the app
February 15, 2021

Great APP!! I used the referral function of this app and it drives many customers to our website. Love it. And it's all FREE.

Phenyx Pro
United States
About 1 year using the app
Smile.io replied February 16, 2021

Thank you for the 5-star review ✨ Super glad to hear the free plan is giving you what you need for a successful rewards program!

June 21, 2023

Great support, efficient and very kind! They helped me with my issue right away and they were very kind on walking me through the steps.

Botko
United States
About 1 year using the app
Smile.io replied June 21, 2023

We're so glad you enjoyed chatting with Support! It's awesome to hear about your experience so far, thanks for sharing! - Angie and The Smile Team

January 22, 2017

So far so good. I wish I could do a straight dollars rewards program with this, but otherwise it seems pretty great. I like that is integrates to both website as well as POS.

Nuclear Vapes
United States
About 1 year using the app
January 19, 2017

Working well so far. Easy to create. Easy to edit customer points. Easy is good.

Kalamazoo Candle Company
United States
About 1 year using the app
Edited August 25, 2016

I LOVE this app for my Coffee Club http://TheCoffeeCousins.com (If you have a business, you definitely need this app)...

Ricky And Larry Coffee Club
United States
About 1 year using the app
Edited December 20, 2016

How was your experience setting up the Sweet Tooth app?

Very straight forward, the basics of the app is quite easy to understand especially with the FAQs. There were some aspects such as the explainer page that required assistance and some questions.

It was also a bit difficult to know how my proposed loyalty scheme compared to other existing programs and how well it would operate in real life.

But the team were extremely helpful with their feedback and a lot of my final questions have been answered as the loyalty scheme has started to be used by my fans and customers.

What is your favourite feature, or features of the Sweet Tooth app?

I really like the incentives to like my social media pages and share the website with other people.

I think the invite a friend option is a really good idea.

I love the tiers especially as it gives my fans a goal to work towards.

How has your overall experience with the Sweet Tooth team been so far?

Fantastic, the team have been nothing but knowledgeable and helpful. I felt looked after throughout the entire process and have been able to gain a deeper understanding of the app as a result.

What future improvements would you like to see to the Sweet Tooth app?

For me, it would be really useful to have an incentive to follow my Spotify page.

I think more than one custom incentives would be good, with quite a straight forward way of adding them in that doesn’t require intensive coding.

More than three tiers would be nice.

The app seems to only show the customer’s current points, so if they spend some you see what they have and not the total points, so it’s difficult to see how far away some are from the next tier. A current points and total points stat would be good.

The Diy Gang Store
United Kingdom
About 1 year using the app