Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,611)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

August 2, 2023

I have looked at several loyalty programs and have settled on Smile. The free tier provides good features to start out, and the customer service is very responsive.

Axis Tango
United States
About 1 year using the app
Smile.io replied August 3, 2023

Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🤩 Let us know if there is anything else we can help you with 😊

Smile Team✨

June 4, 2018

So far so good... had a few hiccups in the beginning, but did an online chat with Roel and he fixed me right up. Was patient with me... and that's saying a lot because I had no idea what I was doing. Very helpful, very nice. Program works nicely so far. For the most part.. I am reviewing the help I received with setting it up. Time will tell on the actual program itself. 2 thumbs for service! Thanks, Roel!

Sbs Soapery
United States
About 1 year using the app
March 5, 2023

Works great and excellent customer service. Happy I am able to reward my customers for an affordable price

R. Drew Naturals
United States
About 1 year using the app
Smile.io replied March 6, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

July 25, 2016

Love this reward point program. Easy to use and a great loyalty program for my customers.

Sparkly Spirals
United States
About 1 year using the app
November 1, 2023

Messaged for support at 6:30PM EST and within a few minutes Lisa answered my message and thoroughly explained the answer to my question! A+ for Lisa!

Hit Collectibles
United States
About 1 year using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

September 27, 2021

CS is very helpful! Thank you for answering all my questions. Will continue using the app! Well done!

seyyesclothing.com
Canada
About 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩

May 24, 2016

Just started using it so I'm excited to see what happens with this program!

Chic Baby Boulevard
Canada
About 1 year using the app
July 18, 2020

This app works so well for our business and the support is second to none. Tess is a pleasure to deal with and our customers love the reward program. Thank you for an amazing service!

A Friend Indeed Australia
Australia
About 1 year using the app
Smile.io replied July 29, 2020

Thank you so much for your lovely review 💖
We're so pleased to hear that Tess was able to help!

Edited August 6, 2018

Easy to use, versatile and powerful. Highly recommended. Big thanks to Brett for making our roll-out easy and effective.

Colonna
United Kingdom
About 1 year using the app
April 25, 2018

Easy installation. The app is working perfectly with my website.

Ccshopping Online
United States
About 1 year using the app