Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 9, 2018

Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version.

An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.

Singal's
Canada
5 months using the app
August 29, 2017

I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!

Lacedbylayy
United States
7 months using the app
October 2, 2016

Love Sweet Tooth reward apps. The only reason I give 4 stars versus 5 is due to not being able to give the basic function of having the option to change positioning of the app on my homepage.

Tropical Holistic
United States
7 months using the app
August 20, 2016

Just added this to my store, so far so good. My only concern is the lack of a link to the rewards program that I can use to promote it via email etc.

Instylegolfing Com Au
Australia
7 months using the app
June 23, 2017

Great app, minus 1 star because clients can't see their points balance history.

Chew Chew Treats
Canada
7 months using the app
September 13, 2016

Very easy app to setup! Looking forward to maximizing my customer base and sending out some rewards!

Tee 11
United States
7 months using the app
May 27, 2016

Love it. So easy to reward my customers

Yoursuppliesstore Com
United Arab Emirates
7 months using the app
November 21, 2023

We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!

PRATIMA Skincare
United States
4 months using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

June 25, 2017

Easy to use, but the free plan seems to have an issue with renaming the points to anything else. Wish that feature worked.

Prickled Pear Studio
United States
7 months using the app
Edited July 29, 2021

I do really enjoy this app as I have used it at other stores I shop at and now its on mine. I enjoy the amount you can do with the free version but as a new small business owner, the starter option is a little bit high. 4 Stars though for giving the free version a good chunk of features.

Red Leaf Candy
Canada
4 months using the app
Smile.io replied July 30, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏