Reviews (6,120)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

May 11, 2017

The application is great, but lacking the translation for other language, many customers do not know how to use and have difficulties even the store doing a detailed manual.
If it is possible to change the note then I add 5 stars if the translation is added to other languages, I need the Brazilian Portuguese.

O aplicativo é ótimo, porém falta a tradução para outras linguagem, muitos clientes não sabem usar e tem dificuldades mesmo a loja fazendo um manual detalhado.
Se for possível alterar a nota depois coloco 5 estrelas caso seja acrescentado a tradução para outras línguas, preciso da português brasil.

Poison Dress
Brazil
5 months using the app
March 14, 2020

We are still new to the app and checking out the features at the free level for our customer. The user interface is simple and easy to use. I look forward to learning more about how this level of service can help us get started with providing our customers with a rewarding shopping experience.

Zinful Pleasures
United States
5 months using the app
Smile.io replied March 20, 2020

Thanks so much for your review! We've sent over an email. Please let us know if we can help with anything! 🙌

November 9, 2018

Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version.

An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.

Singal's
Canada
5 months using the app
April 27, 2017

Very good so far, just started using. Would recommend to others, appears to have helped develop more interest and helped raise awareness.

Flatlap Com
Australia
5 months using the app
June 23, 2017

Great app for a loyalty program

Outdoorstockroom
United States
5 months using the app
March 22, 2017

So far, so good... easy set-up and started working effectively the first day.

Armtheanimals
United States
5 months using the app
Edited December 30, 2016

Nice work but prices are really high, to check visit me @ www.doublefashionshop.com

Doublefashionshop
United States
4 months using the app
October 22, 2016

Just getting started with sweet tooth but i think it will be good to generate business

House Of Clouds Melbourne
Australia
4 months using the app
January 20, 2017

I am a little confused with the importing and exporting for codes. really wish we didnt have to do that.

Wisdominwander
United States
4 months using the app
Edited July 29, 2021

I do really enjoy this app as I have used it at other stores I shop at and now its on mine. I enjoy the amount you can do with the free version but as a new small business owner, the starter option is a little bit high. 4 Stars though for giving the free version a good chunk of features.

Red Leaf Candy
Canada
4 months using the app
Smile.io replied July 30, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏