Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,630)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 19, 2024

Great app with great customer support, especially Cole!

Collagen For Her
United States
About 3 years using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

October 25, 2024

Shelby was very helpful, app works well

Nuzzle
United States
About 23 hours using the app
Smile.io replied October 28, 2024

We are so glad Shelby was able to assist you! Thanks for your lovely review.

October 29, 2024

App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.

Fouilhoux
France
8 days using the app
July 16, 2024

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

DoggieLawn
United States
Almost 3 years using the app
Smile.io replied July 18, 2024

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

Edited November 7, 2024

Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.

Lisa Gallagher was the Live Chat Rep and she was amazing. Fast, helpful, supportive. Everything you could ask for

Baraka Impact
Canada
5 months using the app
Smile.io replied August 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

August 28, 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Netherlands
5 months using the app
Smile.io replied August 30, 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

August 22, 2024

very fast help! Thank you!

Ava's Pet Palace
United States
Over 1 year using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave us this review! 💛

December 23, 2024

Customer support is very attentive.

Larry's Game Store
United States
5 days using the app
Smile.io replied January 4, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 3, 2024

Hannah answered my questions in a timely manner and followed up to ensure I received her email when I didn't reply promptly. Her diligence and attention to detail were much appreciated.

E & E Essentials
United States
3 days using the app
Smile.io replied October 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited September 4, 2024

5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.

Bowling World
United States
28 days using the app
Smile.io replied August 10, 2024

Thanks for taking the time to leave us a review! 💛