Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

February 1, 2017

This has worked so well right from the start! Really impressed

Gldn
United Kingdom
About 1 year using the app
November 16, 2023

Really great customer support from Nicole!

LILLA
Netherlands
About 1 year using the app
Smile.io replied November 18, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

January 13, 2022

fantastic customer service. No matter how foolish your question, they always go above and beyond. EXCELLENT customer service

Kispray Kreative
Australia
About 1 year using the app
Smile.io replied January 15, 2022

That's awesome to hear! We know this stuff can get complicated so no question is worth not asking. Feel free to reach out again if you have any more 🚀

May 28, 2018

I’m new to this and needed an answer right away. When I clicked on the chat it said it would take a day to receive an answer, so I excited out. Maggie actually reached out to me and helped me with my questions! She was super helpful!! Thank you ❤️

Candy Faces
United States
About 1 year using the app
Edited November 18, 2016

WARNING - This is Old Review: Excellent App. We use it for our store ; and all our Loyal Customers take benefit of the Rewards we offer.

New Review: Completely disappointed with the downgrading based on a Notice and Warning without any reason. Following message appears:
"This is our mistake and we completely accept responsibility. These advanced Sweet Tooth features need to be switched to use the coupon upload tool before Friday November 11th."
We have been using and also recommended the app to several others, but now with this kind of stunt I guess will have to Remove it. Also will not recommend and ask others as well. Already have Loyal Customers using it, its going to Impact our TRUST and LOYALTY as you a lot.

Bigbrandbox
India
About 1 year using the app
January 22, 2018

I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.

Shop Lfb
United States
About 1 year using the app
September 17, 2016

Just was I was looking for! Thank you!

Ihijab Boutique
United Kingdom
About 1 year using the app
April 26, 2022

JADE IS VERY HELPFUL! THANKS, SMILE.IO
JADE IS VERY HELPFUL! THANKS, SMILE.IO
JADE IS VERY HELPFUL! THANKS, SMILE.IO

Flexliving
United States
About 1 year using the app
Smile.io replied April 26, 2022

Thanks for taking the time to leave a review. Super glad I could help today :) Jade <3

Edited June 28, 2019

Good. Very easy to customize! Hoping it encourages new and repeat customers. Thanks for a great app.

A Heartfelt Design
United States
About 1 year using the app
Smile.io replied July 2, 2019

Thanks for using our app, and thanks for the five-star review! 😄

July 28, 2016

Excited to start rewarding my loyal customers with Sweet Tooth!

Meridian Mod
United States
About 1 year using the app