Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 9, 2024

Great App and quick to respond to any questions when setting up :)

Ivy Mae Collection
Australia
8 months using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

February 20, 2017

So far so good, The support is great too!!

Stylish Bazaar
India
11 months using the app
July 10, 2023

instant support , they are very supportive other review i will place once i use there services , thank you for free plan

Gyros Farm
India
11 months using the app
Smile.io replied July 12, 2023

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

August 3, 2016

We are excited to use Sweet Tooth to provide our customers with more exceptional olive oil and matcha!

Menos Canada
United States
11 months using the app
October 4, 2017

The app is easy to use & works as described. Highly Recommended.

Ourpetworld
Singapore
11 months using the app
April 1, 2022

I have recently added smile to my store but needed some help. It was great to know that I could get on a chat and speak to a real person at 8.30pm to help with a problem. It was sorted in 5 mins, amazing.

The Little House Shop
United Kingdom
11 months using the app
Smile.io replied April 2, 2022

Thanks for letting us know! We know business happens at all hours and we want to make sure you'll feel supported whenever you reach out 💯

Edited April 27, 2022

Excellent customer service. Nicole researched my issue and solved my problem! She even sent me a copy of our chat transcript via email so I could refer to it in the future. Thank you!

MotoArt PlaneTags
United States
11 months using the app
Smile.io replied March 22, 2022

That's so great to hear! Thank you so much for taking the time to leave us your thoughts. We agree - Jade is amazing! ✨

January 4, 2024

Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend

Wild Poppies
New Zealand
10 months using the app
Smile.io replied January 6, 2024

We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

February 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

TBJ
United States
11 months using the app
Smile.io replied February 22, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you today & don't hesitate to reach out if there is anything else we can help you with in the future💪✨

- Lisa & the Smile Team💛

March 26, 2016

Smoke, easy to use, friendly staff! Plugged into my site wonderfully.

Imaginalwear
United States
10 months using the app