Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

January 30, 2020

This is a great app -- love how it easily integrates with our site and how easy it is to use and implement. Very user friendly. The support team is amazing, especially Elli, who was incredibly helpful and supportive. Highly recommend and necessary app for all e-comm stores!

Wild & Wolf
United States
About 1 year using the app
Smile.io replied January 31, 2020

Thanks so much for your really sweet words! We're glad to hear that you highly recommend Smile and that our support team has been able to help you along your journey to implement Smile!

February 8, 2017

easy to use, customers love it

Mark Scrub Bg
Bulgaria
About 1 year using the app
Edited January 3, 2021

Seems easy and very effective! I love loyalty and this app makes it easy to encourage loyalty from my clients. 5 STARS

Australian Racquet Sales
Australia
About 1 year using the app
Smile.io replied January 4, 2021

Thanks so much for the 5-star review 🌟So glad to hear you're finding Smile to be easy and effective!

March 3, 2023

Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!

White Elm
United States
About 1 year using the app
Smile.io replied March 3, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

October 14, 2016

Super easy to install. Can't wait to see it work!

Left Coast Threads
United States
About 1 year using the app
August 25, 2018

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Nefertem Naturals
United States
About 1 year using the app
August 17, 2023

good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks

Labada Laundry
Canada
About 1 year using the app
Smile.io replied August 18, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

January 29, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

ATTIC Teas
United Kingdom
About 1 year using the app
Smile.io replied March 27, 2019

Thanks for the kind words and the five-star review :)

September 28, 2021

Customer service was very quick to respond and resulted in customer having the issue figured out while still on the website. I dont usually have many questions, but what I like is a prompt response when I do.

The Pet Industry
Canada
About 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

October 4, 2023

Very complete and easy to use :)

Unpacked Living
United States
About 1 year using the app
Smile.io replied October 6, 2023

Thank you so much for leaving a 5 star review, We are always here if you need us💖