Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

January 5, 2016

Amazing Customer support and easy to use.

Prime Breaks
United States
About 1 year using the app
July 11, 2016

This app works great! It gives my customers the ability to purchase higher priced items by splitting their payments into installments.

Bijoueliene Fashion
United States
About 1 year using the app
July 9, 2018

Had an issue and Maggie was amazing at solving it. Great app, great support!

Cherry Hill Coffee
Canada
About 1 year using the app
June 16, 2022

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

kadoonpro
Saudi Arabia
14 days using the app
Smile.io replied June 16, 2022

So happy I was able to help! Thanks for leaving a review, we love seeing the global impact of Smile! 🌍 Glad I was able to help you set up your own unique loyalty program! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

June 22, 2016

Easy set up...looking forward to seeing the results.

Cherry Pit Crafts
United States
About 1 year using the app
April 29, 2016

Easy set up and can't wait to see how it works for me and my business!

Afw Designs
United States
About 1 year using the app
June 17, 2016

Awesome app, easy to use and setup and clean...

Laird Superfood
United States
About 1 year using the app
May 17, 2016

We are loving Sweet Tooth. Gain Points? Sweet!

Dimity
United States
About 1 year using the app
September 26, 2016

LOVE IT - see it in action here https://WatermansHair.com

Watermans
United Kingdom
About 1 year using the app
January 24, 2018

I can't say enough amazing things about the customer service and program abilities within this app that allow for your customers to be rewarded! Finally an all-in-one place to reward repeat customers and referrals. The chat support is AMAZING and Mohsen was beyond helpful with assisting me in setting up my Spending Rules and much more. Thank you Smilke,io and Mohsen for making me confident in this reward program for my customers! You the real MVP!

Andreas Vinyl Shoppe
United States
About 1 year using the app