Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

September 27, 2016

Great app that is easy to set up!

Coast And Country Store
United Kingdom
About 1 year using the app
August 18, 2022

The customer service is excellent! Very helpful and very understanding of my needs. Thank you so much Joshua and the team.

Personal Lee Yours
United States
12 months using the app
Smile.io replied August 18, 2022

Thank you very much for your kind words! 😍 It was a pleasure speaking with you today, I am rooting for your success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

March 12, 2017

Excellent but a little expensive for upgrade plan
easy integration and good customer service

Annah Hariri
United States
12 months using the app
February 14, 2017

great app - using it across multiple stores

Deramores Canada
United Kingdom
12 months using the app
October 7, 2016

Loving this app so far. I have been looking for a rewards program that would work both with our website and our POS. I can't wait to see what the results are after a month.

ShopBohemianBliss.com

Bohemian Bliss
United States
12 months using the app
December 24, 2021

Best app for loyalty points. Very easy to setup and great features. Great support from the smile team.

The Face Shop
India
12 months using the app
Smile.io replied December 28, 2021

Thank you so much for your review! 💖 Happy new year! 🥂

May 16, 2019

Love this app!

I had an issue with the app at first, being that we wanted to do something unique with it. I contacted support and Janelle did everything she could to help us! Not only did she fix our problem, but she gave us the ability to go way beyond what we had first intended to do!

Incredible support, incredible app, we will be upgrading to the paid features in the future!

Drinkasso
Canada
12 months using the app
Smile.io replied May 16, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

October 21, 2023

Helpful during the weekend. Much appreciated.

HAisTsiAH
Canada
12 months using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

July 17, 2023

Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!

circleandsquaredecor
United States
12 months using the app
Smile.io replied July 18, 2023

We appreciate your kind words! Thank you. We are so glad you find Smile easy to use. We also think Jade is super awesome. Let us know if there is anything else we can help you with :)

February 8, 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
United States
12 months using the app
Smile.io replied February 10, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨