Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

February 8, 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
United States
12 months using the app
Smile.io replied February 10, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 12, 2016

We installed it a few hours before midnight which was probably one of the most easiest installations I've ever done with a Shopify app! Being able to customise was awesome. Thank you guys, we are extremely happy!!!!

Second To None Nutrition
Australia
12 months using the app
July 19, 2023

A special thanks to Jade who has been a great help on Smile. I recommend this app for every e-commerce.

Mood Collection
Switzerland
12 months using the app
Smile.io replied July 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

December 1, 2017

Just installed the app, and was mulling over the settings. Had some questions and got Maggie on the livechat.

Not only was she super responsive and speedy with her responses. She went out of her way to clearly troubleshoot the issues I was having. Seems like this will be the app to build rapport with my customers.

Awesome sauce! Thanks again Maggie!

Freshlystyld
United States
12 months using the app
September 18, 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Juliana's Boutique SF
United States
12 months using the app
Smile.io replied September 21, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

July 9, 2016

super easy to create!!! can't wait to hear how happy my customers are with the rewards

Steel Tiger Custom Shirts
United States
12 months using the app
February 19, 2017

Extremely easy to set up and looking forward to seeing results on my store!

Shopsechi
United States
12 months using the app
August 27, 2016

Very easy to set up the free plan. Now to just test it and see how well it works.

At Play Toys
United States
12 months using the app
August 17, 2018

Smile.io support is top notch! Roel was super responsive and extremely helpful. He helped walk me through some challenging html code changes and, with his help, I successfully implemented the changes I wanted to make.

Type A Deoderants
United States
12 months using the app
Edited December 10, 2016

Install sit back let app work for you. Nothing to do but install app does the rest. Import to your master list when needed. Great tool to get you on your way.

Beautiful You Hair Extensions
United States
12 months using the app