Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

March 12, 2016

Works great! I love the flexibility this app gives me! Support is awesome! They usually reply promptly. With sweet tooth I can give people points if a product wasn't quite 100% as a refund. Being in the agriculture / food industry they can't simply send the product back, so it works awesome to refund that way! I have many happy customers with this program!!

Wilderness Ranch
Canada
12 months using the app
January 30, 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

DRKCrafts
United Kingdom
12 months using the app
Smile.io replied January 31, 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

June 15, 2021

I used loyalties before but this seems much better and the customer service is amazing. I wanted to add all old customers to the app and they helped me with this. Took few hours and everything I needed they helped me in.

Lilly and Mimi Fabric Shop
United Kingdom
12 months using the app
Smile.io replied June 16, 2021

We're so glad to hear that the support and setup has been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨

February 20, 2016

Love Sweet Tooth! If your not using this, you are missing out.

Neonkissesinc Com
United States
12 months using the app
November 24, 2017

When you see a customer complete all the rewards on social media, share, like, tweet, and so on, you feel like you've accomplished something great. Both in terms of presenting them with a great customer experience and in rewarding them for sharing their experience. Thank you!

Walkindreams
United States
12 months using the app
January 29, 2020

Amazing app especially free portion of it, really gives you a lot to work with. The upgrades are well worth it as well.

The Candleman's Natural Candles
United States
12 months using the app
Smile.io replied January 31, 2020

Yipee! Thank you for the review! We're glad to hear that you're loving our free plan and upgraded features!

April 28, 2016

YOOHOO excited to see how this helps push my business

Cobalt Closet
United States
12 months using the app
January 1, 2018

awesome app! Does everything I want it to and so much more

Endurelite
United States
12 months using the app
January 26, 2021

I normally never leave reviews, but this app is great! I'll be honest, the service is top notch and the app works perfectly, it's also free for people who don't want to spend money on apps!

Fr3sh
Netherlands
12 months using the app
Smile.io replied January 26, 2021

Thank you for the five-star review! It's super appreciated! 😊

May 25, 2016

Such a useful and easy to use loyalty app!

Caviar Classic London
United Kingdom
12 months using the app