Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

March 12, 2017

There are so many amazing things you can do with this app. Sadly, a pricy fee comes along when you want the better features, but hey, for an app that comes with a free plan, the options you get are outstanding. What I really like is how they also provide a Bulk Discounts tutorial too so you're not left in the dark.

Expression Through Movement
United States
8 months using the app
October 24, 2021

I am super-pleased with this app. It's easy to set up. The free version can be made to match your theme really well.

East Fork Soap
United States
8 months using the app
Smile.io replied October 26, 2021

Thanks for letting us know that you were able to achieve the branding you wanted with the free version! Our goal is for merchants to have enough tools to run a successful program on the free plan ✨

January 11, 2017

Great app for our online store. It motivates our potential customers and rewards and current customers. A great edition to our marketing efforts.

We Are Wildness
Canada
8 months using the app
April 25, 2017

Great program, so easy to install! We can't wait to our customer to start using it!

Luzzo Las Vegas
United States
8 months using the app
September 9, 2021

Smile is easy to use and is user-friendly both on the admin side and the customer side. I would recommend this to anyone setting up a store on Shopify.

Good Boy Pet Store
United States
8 months using the app
Smile.io replied September 9, 2021

Thanks for sharing your kind words 😊 🙌

November 23, 2021

So far i'm loving the setup can't wait for my customers to try it out. Who doesn't love a discount on orders!

Polished Skin Organics
United States
8 months using the app
Smile.io replied November 23, 2021

We feel the love too 💕 thanks for letting us know! We know your customers are going to enjoy those discounts as well. Good luck with your program launch!

March 14, 2017

Easy to use so far! Can't wait to see what this does for our customer's and what retention it will have for our boutique

The Honey Love Boutique
United States
8 months using the app
March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

CanScience
South Africa
8 months using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

August 6, 2016

I used Sweet tooth for my previous shop. As I didn't use any other loyalty apps, I can't comment how it competes with them. One negative thing is this apps takes few seconds to load, could be better if the speed can be increased.

Ifuku
Singapore
8 months using the app
November 12, 2016

Very nice setup and many options for customizing to your store's preference.

Trendsforlifeclothing
United States
8 months using the app