Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

June 27, 2016

Simple to set up, seems to have all the basics covered, looking forward to the results

Magic White Beauty
Thailand
8 months using the app
October 20, 2016

Sweet as. So far so good. Looking forward to seeing how productive it is.

Nityangistore
New Zealand
8 months using the app
December 7, 2020

I really just started using this app have not set anything up but it looks really nice and i believe that this will maximize and grow your store. im excited to dig in and really use this apps features and have some good ideas as well. i will report back if i have any issues but so far it has been deemed real useful.

Babyblo
United States
8 months using the app
Smile.io replied December 8, 2020

Thank you so much for the review 💕We're glad to hear you've found Smile to be useful so far. Feel free to reach out if you need any help launching your loyalty program!

November 2, 2020

Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!

M DREAMS
Australia
8 months using the app
Smile.io replied November 9, 2020

Thank you so much for your review! We're so glad to hear that you had a great experience with Rachel 💖

April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Baked Bags
United States
7 months using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

Edited August 21, 2023

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ❤️‍

Kastel Shoes
Norway
8 months using the app
Smile.io replied January 13, 2023

We really appreciate this fantastic review! All we want is for it to help business owners like yourself. We'll let our customer service team know you appreciated them 💯

January 5, 2016

Love how easy this is. Thank You!

Thenakedgoods
Hong Kong SAR
8 months using the app
January 19, 2017

good app

Chancemaker1
Hong Kong SAR
8 months using the app
September 24, 2015

Excellent app. Easy setup. Would recommend to anyone thinking of a Customer Rewards Program.

Lifejoymantra
United States
8 months using the app
May 16, 2016

Love how much I can customize the reward settings, all for free. Really feel like this is going to set our store apart!

Victorystation
United States
8 months using the app