Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.
Thanks so much for taking the time to leave a review 💖 Please don't hesitate to reach out to our support team if they can help with any of the features!
This app was a breeze to set up. I just wish your pricing was a little less expensive.
Great app with great support. Only feature lacking is more languages and integration with the new Shopify languages API.
Thank you so much for your review and feedback 💖
Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)
Thank you for the review! We do apologize for any lack of service this past weekend. We do have dedicated team members for weekends; this weekend was just an exception. I've reached out to you so we can make it right and ensure you are getting the service you need!
-Mack
Nice app. Easy to set up and manage... Just think there needs to be more granular control over the tab without upgrading.. Maybe give the shop owner to switch between a tab and a floating button..
Great app and easy to implement
We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.
The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!
The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.
We just got started with our store but I feel super lucky we chose Sweet Tooth as our rewards program. It's simple and easy to use, very effective and the support staff at Sweet Tooth HQ are the best! Thanks again for all your help!
Easy to set up and a value added rewards system for the store :)
I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.
Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. 🙂