Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,630)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 12, 2024

Great app and support. A special mention to Jade as well who is extremely helpful!

LUXE TONES
United Kingdom
Over 2 years using the app
Smile.io replied August 15, 2024

Thank you for this lovely review - we think Jade is great too! :)

July 23, 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
United States
Almost 4 years using the app
Smile.io replied July 25, 2024

Thank you for your review! We are so glad that you had your questions answers clearly :)

July 10, 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Cheerly Decor
United States
Over 2 years using the app
Smile.io replied July 12, 2024

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

August 29, 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Long Live Sasha
United States
1 day using the app
Smile.io replied August 30, 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

September 4, 2024

Thank you!

Sudtana
Thailand
About 4 years using the app
Smile.io replied September 6, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 21, 2024

Great app and excellent customer service!

Ingrid Press
United States
Almost 3 years using the app
Smile.io replied August 23, 2024

Thanks for taking the time to leave us a review! 💛

November 7, 2024

Truly impeccable and helpful customer service!

MSX Distribution
Italy
4 days using the app
Smile.io replied November 9, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

November 13, 2024

very helpful replies

BILUM & BILAS
Australia
12 days using the app
Smile.io replied November 15, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

August 13, 2024

Very nice! Thank you very much.

Eightvape
United States
About 8 years using the app
Smile.io replied August 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

August 8, 2024

I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!

Le Papier Fou
Spain
9 months using the app
Smile.io replied August 9, 2024

Thanks for your review! We are happy to hear Lynn was able to provide great service :)