Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

January 17, 2017

Easy to use and set up and has a ton of functionalities, even in the free version. Thanks a lot!

radicoolbeachwear.com

Radicool Ca
Canada
Over 2 years using the app
February 26, 2018

Love this app and the add-ons. Customer Support is always super helpful.
I do wish there was a mid range for pricing as $59 is pretty steep when all I need is to customize some text :)

To112 Ca
Canada
Over 2 years using the app
Edited May 5, 2022

Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!

KHEE
United Kingdom
28 days using the app
Smile.io replied April 8, 2022

Thank you so much for your lovely review! 🙌

Edited August 31, 2016

Great app to keep your customers keep coming back!!

Japorn
United States
Over 2 years using the app
April 21, 2016

Easy to use! Great for new & repeat customers to get rewarded!

Katiesdecosweets
United States
Over 2 years using the app
August 9, 2016

such a great app for engaging customers :)!

Julessmith
United States
Over 2 years using the app
April 25, 2017

I believe that this is the best app. for rewards program in Shopify app store. It contains many great functions and works as a best marketing tool for online business website. One thing I concern about this app is pricing. Average conversion rate of online business for purchasing is 1~3% visiting in general. If they charge $59.99 per month for up to 2,000 members and I assumed $10 for average transaction amount, then I will make $200 to $600 sales in a month. Many Shopify customers are paying for monthly subscription fees and other app fees as well and it would be very hard to make money paying $59.99 per month for small business owners. If this program targets high-end product market website which has over $50 average transaction. It would be great. This app is really great and awesome app for me but still the price is too high for me. I would like to suggest if they charge 1% fee of sales volume in their plan, it would be better option to all small business owners.

Fashionlandmarks
United States
Over 2 years using the app
January 10, 2018

Super easy to set up!! Glad I found this app!

The Shelvin Shop
United States
Over 2 years using the app
August 31, 2017

We're digging the whole look and feel of the app so far!

This one immediately won us over with its smooth look and operating feels.

We're still a startup, and appreciate them offering a FREEmium plan which others we looked into do not offer this.

Only flaw we can think of atm, is that we wish there was more options to their referral / affiliate program. Like if we can do cash back & multiple rewards. This would help create variations for our affiliates to get more excited with us.

Other than that, we highly recommend trying this out.

Hardkour Performance
United States
Over 2 years using the app
May 6, 2016

This app is what we need !!

Thank you

Rubique Jewelry
United States
Over 2 years using the app