Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

June 12, 2017

Works great! Thanks for making this app!

Dubiaroaches Net
United States
7 months using the app
May 29, 2016

Very easy to use and very helpful!! I feel like I have a partner in my success!

Tropicalkaren Jewelry
United States
7 months using the app
April 12, 2017

Wonderful App

Really helpful

Waikmeup
United States
7 months using the app
May 16, 2016

Seems to do what it says to do and i'm excited about what it could become for our customers.

Howdymatcha
United States
7 months using the app
September 8, 2016

Easy to set up and use, plus my customers love it!

The Superglow Co
Canada
7 months using the app
December 5, 2015

Great App easy to use would highly recommend.

We Are Nuts And More
United States
7 months using the app
March 12, 2021

Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!

FOUNT
United States
7 months using the app
Smile.io replied March 12, 2021

Thank you so much for your 5-star review 💖

May 26, 2022

So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!

The Shisha Shop
United Kingdom
7 months using the app
Smile.io replied May 26, 2022

So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

June 17, 2021

i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them

CALI
Oman
7 months using the app
Smile.io replied June 17, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

July 31, 2016

Great way for us to engage with our customers!

Adamelements
Taiwan
7 months using the app