Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 23, 2022

The app is very helpful to drive customer loyalty, and the app support team is great! They respond in seconds and walk you through until everything is resolved

Convy
Mexico
7 months using the app
Smile.io replied March 24, 2022

Thank you for your wonderfully kind feedback about our app and the team 🤠

May 5, 2016

I've been looking for a reward/loyalty system for a while now and this fits the bill nicely. Very easy to set up and it's easy to scale! Highly recommend.

Tackle Box Deals
United States
7 months using the app
Edited January 2, 2022

App builds loyalty to your repeat customers and allows flexibility to offer double points or triple points (easy manual adjustment) to reward your customers. 90% of my business is repeat customers so this app really helps me continue with that loyalty & reward and offer discounts based on their continued purchases.

Reventia Sterling Designs
United States
7 months using the app
Smile.io replied January 4, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

May 31, 2017

Great app. Just started using and looking forward for great results!

Inkredibleindien
Czechia
7 months using the app
October 21, 2020

I took me a a few minutes to dig around to find where to click so it can show on my store. Otherwise, setup was a breeze. Hoping this will attract repeat buyers.

Lili's Home Boutique
United States
7 months using the app
Smile.io replied October 26, 2020

Thank you so much for leaving us this review! I'm so glad to hear that you were able to setup smoothly. Can't wait to watch as you grow! 💖

January 20, 2017

Easy and straight forward.....

Kookala
Canada
7 months using the app
April 21, 2015

I absolutely love this app and excellent customer service!! Great job!

In The Mix Home and Body
United States
7 months using the app
August 22, 2017

Very intuitive and easy to work with. Huge helper when it comes to expanding social media following. Will continue to use.

Get Froggie
Canada
7 months using the app
April 26, 2016

spkids: pretty cool. to the point and real easy to use.

Ljariasclothing
United States
7 months using the app
March 17, 2023

It was phenomenal, love how fast and friendly Lisa was. It was very refreshing and I am grateful for her quick help.

Seek Discomfort
United States
7 months using the app
Smile.io replied March 17, 2023

Wow! What a lovely review 😍 Thank you so so much for your super kind words—it was an absolute pleasure chatting with you today 😊

Lisa - Smile Team ✨