Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

Edited November 21, 2014

Good stuff, support was there when I had serious questions about collecting emails, albeit with a delay. The app is very straightforward and easy to use..

Social Gem
Canada
7 months using the app
September 20, 2021

I love this app, both as a consumer and store owner. The rewards program provides a great incentive to our customers, and rewards them for coming back and shopping with us! Their customer service team is amazing, they are so easy to connect with, resolve issues quickly, and just go above and beyond to make your experience with them great! We will always use them for our rewards!

Snow & Wolf
United States
7 months using the app
Smile.io replied September 21, 2021

Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)

September 2, 2021

Nice app!
Very great assistance. For the referral campaigns, this app is really worth it, we will see it further the way it works.

CAU Chocolates
Brazil
7 months using the app
Smile.io replied September 2, 2021

Thank you so much for your lovely review! 💖🍫

June 13, 2016

awesome app really recommend you to use this :)

Comicsproduct
Israel
7 months using the app
October 10, 2019

I LOVE this app. It's free and so easy to use and I've seen the rewards of using it almost immediately.

Utica Coffee Roasting Co.
United States
7 months using the app
Smile.io replied October 10, 2019

Thanks so much for the 5 star review :) We're so glad that you're loving our app!

September 27, 2021

The app works well, you have limited customization without paying for at least the $49/month option, but the app definitely does what it promises and in a relatively easy to navigate way. Big fan so far, excited to see how it helps our bottom line!

Cove USA
United States
7 months using the app
Smile.io replied September 28, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

July 4, 2016

Probably the best app for shopify! So easy to use and install! Also a great video :)

Mobile Phone Realm
United Kingdom
7 months using the app
April 25, 2022

Great customer service! Good for any ecommerce operator looking for a no worries customer referral or loyalty program.

Ralli | Alcohol Health
United States
7 months using the app
Smile.io replied April 25, 2022

We're so happy to hear support was able to help! Thank you for your kind words and taking the time to leave a review <3

February 27, 2021

This is an exceptional service to increase loyalty to your business. And, the free plan is perfect to help us make a great deal of money before giving some of it back.

LevelUp Fitness Sportswear
Canada
7 months using the app
Smile.io replied February 27, 2021

Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀

September 11, 2018

Still starting out but I feel that with this rewards app, I am a lot more connected to my customers and I hope that they feel the same way. Thank you!

Bag Pop
Canada
7 months using the app