Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,610)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

December 13, 2023

Fast and knowledgeable.

OmBaked
United States
11 months using the app
Smile.io replied December 14, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

September 3, 2016

Wow, this is an incredible offer to help a small business get started.
Set up was super easy and the very functional basic service is free. When my business grows the option is there to upgrade for a reasonable fee. Well done Sweet Tooth.

Westport Bambooo Company
Canada
11 months using the app
November 24, 2020

Absolutely love this app and i'm very grateful for the kind people always willing to listen to feedback and offer support whenever needed. Awesome value and our customers love the rewards

OdinsBeardCare Intl.
Austria
11 months using the app
Smile.io replied November 25, 2020

Thank you so much for your lovely review 💖 We're so glad to hear that your customers are loving the rewards!

March 31, 2022

Jade was super helpful getting Smile to connect to my POS. sent over photos and I was able to watch a video to help as well.

Valley Studios
United States
11 months using the app
Smile.io replied April 1, 2022

Thank you for your review ✨ Happy to hear that Jade was so helpful! Please don't hesitate to reach out whenever if we can help with anything else! 😄

March 10, 2016

This is a great app. Very easy to set up and very easy to use. My customers really like the ease of use as well.

Ewe Sew An Sew
United States
11 months using the app
August 29, 2016

What a breeze! Super simple to set up and it has fantastic features!

Looking forward to the opening of my store.

Silk Road Vapour
Australia
11 months using the app
September 12, 2022

Great customer service! Jade was very helpful answering all the questions I had regarding the set up and features of the program. Would recommend 100%

NATIVA LIVING
Mexico
11 months using the app
Smile.io replied September 13, 2022

Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3

September 21, 2016

Great program, easy to set up, and I think it really does help incentivize people to help get your name out there. Would highly recommend.

Leaf Seed Berry
United States
11 months using the app
Edited October 14, 2024

Lisa was exceptional at giving us the support we needed!

EuroGiant
Ireland
11 months using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

February 15, 2017

The best loyalty app on the market for two reasons:

1. The software actually works
2. The customer service is SPECTACULR (yes we spell it that way). The team even bought from our store.

Can't recommend enough.

Stuffofmillionaires
United Kingdom
11 months using the app