Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,662)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

February 5, 2018

Maggie was super helpful! Smile.io has great customer service. Fast response time.

Soccergrlprobs
United States
11 months using the app
April 14, 2016

I just installed the app! The display is very simple to use. I definitely would recommend this app to everyone!

Gymskwaat
Netherlands
11 months using the app
March 24, 2023

Although it does take a while for you to get a hold of someone to talk to, the agent i was scheduled with, Nicole, was great! I wanted to try out smile in our developer store before we commit and the process was super easy and quick. Nicole was responsive and got me all set up in 5 minutes. I do love that we can try out all the features of smile before committing, will definitely help deciding what plan we want to go with.

dev-cobia
Canada
11 months using the app
Smile.io replied March 25, 2023

We think Nicole is pretty great, too 🤩 Thanks so much for taking the time to leave this review — we really appreciate it and look forward to seeing your program succeed ✨

— Smile Team 💛

July 4, 2023

It's the easiest way to add a fidelity program to your store and pretty user friendly when it comes to configuration and set up.

Silvia Cobos
United States
11 months using the app
Smile.io replied July 4, 2023

We appreciate you taking the time to leave a review. We are glad that you were able to easily set up and configure Smile. Thanks for sharing your feedback. Don't hesitate to reach out if there is anything we can do for you!

September 20, 2019

Excellent app. It has generated me quite a few new customers using the referral feature. The point system is also great. It gives my customers a reason to increase their cart value because they know that theyre going to get something back with the pints they acquire. Would highly recommend.

Botanical Remedies LLC
United States
11 months using the app
Smile.io replied September 23, 2019

Thanks so much for the awesome review! We really appreciate you taking the time to leave us a five-star rating. 😄

January 21, 2023

Great app so far. All seems to be working well for my customers and it's very easy to use. Customer support is amazing. I've had to reach out a couple of times and they really do go above and beyond to help as much as they can. Highly recommend!

Kidsaroo
Australia
11 months using the app
Smile.io replied January 21, 2023

Thank you so much for your kind review. We really appreciate it! 💖

June 29, 2017

great app to reward your customers!

Envyboutiquee
United States
11 months using the app
April 26, 2023

Only a few days in, but so far it's been a great user friendly tool! Integration is extremely easy and the support team is the best!

airestech
Canada
11 months using the app
Smile.io replied April 26, 2023

Thank you for taking the time to leave a review, we are super happy to hear that Smile has been great so far ❤️ - Jade & The Smile Team <3

October 17, 2023

knowledgeable and patient

Tiff's decor and more
United States
11 months using the app
Smile.io replied October 18, 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

October 23, 2016

Wonderfully thoughtful app, seamless integration, great for metrics, very easy to use!

555 Atelier
United States
11 months using the app