Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,610)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

Edited October 14, 2024

Lisa was exceptional at giving us the support we needed!

EuroGiant
Ireland
11 months using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

February 15, 2017

The best loyalty app on the market for two reasons:

1. The software actually works
2. The customer service is SPECTACULR (yes we spell it that way). The team even bought from our store.

Can't recommend enough.

Stuffofmillionaires
United Kingdom
11 months using the app
August 9, 2023

The service from these guys is terrific- David on their team was happy to jump on a call and help me with my solution and it took all of 5 minutes. The best!

Hunter US
United States
11 months using the app
Smile.io replied August 10, 2023

Thank you so much for your review we really appreciate it. We are so happy that David was able to help you. Please reach out if there is anything else we can help with.

Cheers

The Smile Team

July 25, 2016

Great so far! I just installed the free version and it seems to ave everything I am looking for in a rewards program. I will upgrade to the paid version to unlock all the features.

Chicbon
United States
11 months using the app
October 1, 2016

Have recommended a lot of friends to use this rewards point system as it is realy easy to use and benefits both the seller and their customers. Have not seen any negatives on using this app. Oh and I love the fact that you can personalize on how you want to display the app like the colour, position, etc. Love it!

Plan With Fabds
Brunei
11 months using the app
August 12, 2023

Fantastic experience! David from smile was very helpful activating additional integrations and support looks to be very responsive. Almost plug and play, mainly use it for reviews on product pages and also refer a friend with klaviyo

Rock and Roses Supplements
United Kingdom
11 months using the app
Smile.io replied August 16, 2023

Thanks so much for taking the time to leave a review! We appreciate it and are glad that you find Smile easy to use. We also think David is pretty awesome! Let us know if there is anything else we can help you with :)

April 26, 2022

The app is very easy to use, there are lots of helpful videos on how to set it up and if you have any other questions the support team is first-class!

The Cheese Lady
United Kingdom
11 months using the app
Smile.io replied April 26, 2022

Thanks so much for the kind words, so glad I could assist today. Thanks for taking the time to leave a review :) -Jade <3

October 26, 2021

Jade was awesome! Thank you for helping me! I will now have to custumize it! I will be thinking in upgrade in a while!

Swappy Mexico
Mexico
11 months using the app
Smile.io replied October 27, 2021

We think Jade is awesome too, thanks for letting us know! We've let her know that you appreciated her help. We're excited that we'll be working with you to make this app a success in your store 🎉

July 5, 2022

Excellent customer service. Several features and a great platform to start growing your subscriber program.

Honibe
Canada
11 months using the app
Smile.io replied July 5, 2022

It was lovely assisting you today, thank you so much for taking the time to leave a review :) <3 -Jade

April 12, 2016

Great app, but if there is a way to customise some reward that will be great

Skycartsg
Singapore
11 months using the app