Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

December 22, 2021

Very happy with this app! I can't wait to give the option to our customer for them to redeem rewards, Thank you!

Charlie and Tay
United States
7 months using the app
Smile.io replied December 28, 2021

Thanks so much for your lovely review ❤️ We're so glad to hear that you're happy with our app!

December 11, 2020

I used this app for loyalty and referral purposes. I am a small start-up, and I appreciate the free plan and awesome, attentive customer service, even with the free plan.

Wellness Surge
United States
7 months using the app
Smile.io replied December 12, 2020

Thank you so much for the review - we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

March 16, 2017

Great for your Shopify store. Loving it

Mystic Minds Shop
Australia
7 months using the app
January 15, 2017

Awesome tool to have on my website

G Lax
United States
7 months using the app
September 19, 2016

Love how easy they are to set up and use.

Move Apparel
United States
7 months using the app
September 8, 2016

Love it!!!! Great for small businesses!!!!

Bella Cherie Collection
United States
7 months using the app
October 10, 2016

Easy to install. Looks very promising! Excited!

Iographer 3
United States
7 months using the app
Edited June 7, 2019

Definitely has boosted customer engagement and sales. Phenomenal customer service, kudos Maggie!!!!

Folklore Las Niñas
United States
7 months using the app
Smile.io replied June 7, 2019

We're so happy to hear Smile is helping boost sales and customer engagement at your store. :) Thank you for the feedback and five-star review!

September 17, 2022

Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks

Resin Art NZ
New Zealand
7 months using the app
Smile.io replied September 17, 2022

Thank you so much for your kind review. We really appreciate it! 💖

February 10, 2021

I love that I can offer a rewards program for my customers. It makes customers feel appreciated and want to come back.

BUNNY AND MOON BOUTIQUE
United States
7 months using the app
Smile.io replied February 10, 2021

Thanks so much for the review ✨ We love hearing this as we're always looking to make your customers feel appreciated and eager to come back!