Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

February 11, 2025

Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!

Reboot Eco
United States
Over 2 years using the app
Smile.io replied February 20, 2025

Thank you for your 5-star review! We are always happy to help!

Smile Team ✨

February 14, 2025

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!

Kono & Co.
United States
About 3 years using the app
Smile.io replied February 15, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited January 30, 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canada
Over 5 years using the app
Smile.io replied January 27, 2025

Thank you for your review - we really appreciate you taking the time to leave it!

January 15, 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malaysia
About 4 years using the app
Smile.io replied January 18, 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 21, 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
United States
11 months using the app
Smile.io replied January 23, 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

December 4, 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has ...

Day Designer
United States
Over 1 year using the app
Smile.io replied December 6, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

January 9, 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
United States
6 months using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

February 20, 2025

A very competent team, always ready to help and always trying to find solutions. A very well-developed app that I would recommend! Keep up the excellent work!

Liquid-Life
Germany
8 months using the app
Smile.io replied February 21, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 16, 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
United States
Over 3 years using the app
Smile.io replied January 17, 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ...

January 3, 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canada
About 5 years using the app
Smile.io replied January 5, 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨