Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,629)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 25, 2024

Great app! Been using for several months now! For sure it has boost our sales! A must app to retain customers!

MIKSTOREPH LLC
United States
About 1 year using the app
Smile.io replied November 26, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 26, 2024

Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.

Lavish Bath Creations
United States
Over 2 years using the app
Smile.io replied November 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

November 26, 2024

Just had great support from Joana. Many thanks. 5* service

Olivebox
United Kingdom
Almost 8 years using the app
Smile.io replied November 28, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

December 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canada
Over 3 years using the app
Smile.io replied December 3, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 22, 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
United States
Over 3 years using the app
Smile.io replied November 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 22, 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

True Grace
United Kingdom
Over 3 years using the app
Smile.io replied November 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 6, 2024

I'm new to the app but it has been good so far.

Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.

Rowster Coffee
United States
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

December 10, 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
France
11 months using the app
Smile.io replied December 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

October 29, 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
United States
6 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 27, 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Philippines
About 1 month using the app
Smile.io replied November 28, 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))