Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
Refine
-
By rating
Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
- Smile Team ✨
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Excellent Customer Service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
- Smile Team ✨
Very helpful
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Excellent customer service. Really clear communication and resolved my issue quickly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great customer experience and 1:1 chat service from Joana!
So glad Joana was able to assist you and thank you for your lovely review!
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!
We smiled reading this review! Thank you so much :)
I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!
Thanks for leaving a review! We agree that Ezra is indeed awesome 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Prompt customer service
Thank you for the 5 star review! 🙌
- Smile Team ✨
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.