Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.
Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨
The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.
Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.
Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.
Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Great app! Been using for several months now! For sure it has boost our sales! A must app to retain customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Just had great support from Joana. Many thanks. 5* service
Thank you for taking the time to leave us a 5-star review! 🤩