Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 10, 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Cheerly Decor
United States
Over 2 years using the app
Smile.io replied July 12, 2024

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

September 4, 2024

Thank you!

Sudtana
Thailand
About 4 years using the app
Smile.io replied September 6, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 8, 2024

I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!

Le Papier Fou
Spain
9 months using the app
Smile.io replied August 9, 2024

Thanks for your review! We are happy to hear Lynn was able to provide great service :)

August 21, 2024

Great app and excellent customer service!

Ingrid Press
United States
Almost 3 years using the app
Smile.io replied August 23, 2024

Thanks for taking the time to leave us a review! 💛

November 12, 2024

Fijne app. Doet wat je ervan verwacht.
Goede klantenservice.
Reageert snel en met duidelijke taal.

studio .ruig
Netherlands
Over 1 year using the app
Smile.io replied November 13, 2024

Hartelijk dank dat u de tijd heeft genomen om deze recensie achter te laten! We waarderen het enorm 💖

Neem gerust contact met ons op als u vragen heeft.

- Smile Team ✨

November 28, 2024

awesome support, Joana was very helpful, greatly extended trial period so I could get a full understanding of how the platform works.

Alyaka.com
United Kingdom
12 minutes using the app
Smile.io replied November 29, 2024

So glad Joana was able to assist you and thank you for your lovely review!

August 13, 2024

Very nice! Thank you very much.

Eightvape
United States
About 8 years using the app
Smile.io replied August 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

November 15, 2024

Great support!

sigikid
United States
15 days using the app
Smile.io replied November 16, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 16, 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
New Zealand
3 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 6, 2024

I had an issue and they were quick to respond to my chat and fix it!

ULAH
United States
About 2 years using the app
Smile.io replied August 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖